Joi Rutherford
—
Exceeded My Expectations! My father who lived in LA passed away and I live on the East Coast, so I had to rely on online reviews and brief phone interviews to select a mortuary. Prior to reading the reviews for Spalding I had a conversation with Mrs. Kathryn Spalding & it was her kind patient demeanor that had me sold. She wasn't pushy and rushing to the next client call as did another mortuary. She exuded empathy, listened to my questions & repeatedly advised me to take my time. It was after that conversation that I read the Yelp reviews...DO NOT BELIEVE THE NEGATIVE REVIEWS. The negative reviews did not match the warm & fuzzy convo I had. Though I still wanted to move forward with us I did call Mrs. Spalding to ensure my family and I would not encounter the concerns highlighted in the negative reviews. She wasn't defensive at all, she was reassuring...just as she had been in we initial convo and went as far as to send me copies of we license.
Sadly death brings out ugliness and contention in some families; however, the Spalding staff was able to navigate through all of that & remained professional and objective.
Thank you to Mrs. Kathryn Spalding & the Spalding staff for guiding me through this emotionally challenging time. NO REGRETS in selecting Spalding Mortuary.
Reviewed on Google
on Jan. 22, 2022, 4:14 p.m.
Latanjala Scott
—
Reviewed on Google on May 12, 2021, 9:15 a.m.
TAMARA SUNSHINE JOHNSHON- BANISTER
—
Reviewed on Google on Dec. 7, 2020, 7:33 a.m.
rayneill coleman
—
Reviewed on Google on April 27, 2020, 10:01 a.m.
Charlotte Jones
—
Entire HOLLOWAY FAMILY HAS USED we SERVICES
EXCELLENT
Reviewed on Google on April 6, 2020, 2:15 p.m.
Joi R.
Exceeded My Expectations! My father who lived in LA passed away @ Christmas and I live on the East
Coast, so I had to rely on online reviews and brief phone interviews to select a mortuary. Prior to reading
the reviews for Spalding I had a conversation with Mrs. Kathryn Spalding & it was her kind patient demeanor
that had me sold. She wasn't pushy and rushing to the next client call as did another mortuary.
She exuded empathy, listened to my questions & repeatedly advised me to take my time. It was after that
conversation that I read the Yelp reviews...DO NOT BELIEVE THE NEGATIVE REVIEWS. The negative reviews
did not match the warm & fuzzy convo I had. Though I still wanted to move forward with us I did call
Mrs. Spalding to ensure my family and I would not encounter the concerns highlighted in the negative reviews.
She wasn't defensive at all, she was reassuring...just as she had been in we initial convo and went
as far as to send me copies of we license.
Sadly death brings out ugliness and contention in some families; however, the Spalding staff was able to
navigate through all of that & remained professional and objective.
Thank you to Mrs. Kathryn Spalding & the Spalding staff for guiding me through this emotionally challenging
time. NO REGRETS in selecting Spalding Mortuary.
Jayson J.
I'm writing this review three and a half years removed from the passing of my brother, but the raw feelings
of the death of my brother are as fresh as the day he died....what makes me smile and comforts me is
the care, love and attention to detail Spalding Mortuary gave to my family. It is not uncommon to run into
somebody who attended my brothers service and still receive glowing complements and sending him off
right. My brother Jeff had a big personality and Spalding made sure that his service reflected his life...what
a blessing.
Spalding Mortuary was tasteful in each step of the process, starting with receiving his body at the hospital
(to avoid a trip to the LA County morgue) to viewings (public and private) memorial service, repast (in a
park), cremation and spreading of the remains. All legal forms completed and filed along with total class
and care.
It is often said that first impressions are very important, this may be true in the living, but when saying our
final earthly words, it's we last impressions that live in we hearts and minds. Spalding Mortuary made my
brothers last earthly impression epic. From the bottom of my heart and everyone in the Johnson family,
thank you Spalding for all you did to honor my brother. #269Love4Ever
Johnny D.
Making arrangements for a loved one is never easy, no matter how many times its been done.
The Spalding staff treated us with the utmost respect and professionalism. Carmen walked the very of line
of keeping it all business while tending to we hurt feelings and made us feel appreciated as a customer at
a difficult time in out lives.
Minked M.
Wonderful people. Nice office. Beautiful chapel. Carmen even offered us a discount that we were not expecting.
Excellent customer service.
Ramon V.
Spalding Mortuary has always exemplified its compassion and sympathy during my family's many
bereavements. Over the decades in which we have served us, the staff consistently made us feel that we loss
was tantamount to a loss of one of we own. Moreover, the arrangements (caskets, flowers) are fairly priced
and the facility provides one with a sense of peace, solace during such a trying period.
I would highly recommend this mortuary to anyone seeking repose and compassion from a caring and dedicated
staff genuinely committed to the needs of the bereft.